Contact information

CONTACT INFORMATION

VeloLayers is the online storefront and brand name used by Chan Kin Ho. VeloLayers is not a separate legal entity. Chan Kin Ho is also known publicly as Jason the Cyclist.

Legal seller and store operator: Chan Kin Ho
Storefront and brand name: VeloLayers
Customer-service email: support@velolayers.com
Phone: +852 9861 6116
Online contact form: https://velolayers.com/pages/contact

VeloLayers is an online-only business. Its design and production workshop is a private location, not a retail shop, and is not open to customers or visitors. Customer support is provided by email and the online contact form. We normally reply within two business days.

Do not send a return without written authorisation. After a return is approved, VeloLayers will provide the correct return address and instructions because these can vary by product and fulfilment location.